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Online service: 24 hours after receiving the service request, will be within the service level of response time to response, through Tel support for help customer to analyze problem, diagnosis and localization, provides the solution to solve the problem, and guide customers to implement. Enable customers to enjoy more convenient comprehensive advisory expert services.

Site service: if you encounter through remote technical support cannot effectively solve the problem of equipment, will arrange the experienced service engineers to customer site within the time schedule of the service agreement, to help customers on-site fault diagnosis, fault recovery plan formulation and troubleshooting on site. For positioning for parts replacement is needed to solve the problem, service engineers for live parts replacement, troubleshoot the system back to normal operation.

Training services: for customers to provide production, operation, management, maintenance and other professional skills training, help you train operation, technology, management talent.

Accessories services: to provide quality, reliable original accessories. For you to send the required parts directly, meet the needs of fast delivery.

 
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